Refunds

Dcentrica Solutions Limited offer a 30‑day money‑back guarantee. If you are not satisfied with the service for any reason, you may request a full refund within 30 days of purchase. Refunds are processed in full; no fees or usage‑based deductions will be applied.

To request a refund, email support@dcentrica.com along with your order number. We will process the refund to the original payment method within 5‑7 business days.

This policy mirrors Paddle's standard refund policy and is provided in compliance with Paddle's merchant‑of‑record requirements.